Originally Posted by Klm is Dead - Long Live KLM
the oracle has sproken!
who would have thought a week had gone by so quickly to already warrant a reply to this difficult and enigmatic question?
praise to the powers that be at our beloved Flying Blue!
And a Happy New Year too!
seriously, thanks for the info, chrissxb!
I think the problem is on both sides. Mr. Babu doesn't really know our expectations (we are customers better informed than some staff

) and maybe some questions posted in this thread are not precise. I only forward the question without any explanation - i am not the oracle nor the one who has to explain the posts ... so
you'll post a more detailled question and
I'll try to get a more detailled answer. sometimes there may be some translation problems and I apologize for that. I send my mails to FB in french language.
I don't expect them to want to give an answer to all our questions and if I was them I wouldn't do so either.