A few notes:

It appears that DL could have been more compassionate after such an incident. I was on a crash/emergency landing with Braniff once and the only people that greeted our return was the media. I was pissed.

1 - Crown Room - the CRC at Denver can not hold the normal amount of visitors. Adding extra would have made it unbearable and only irritated you more. My guess is that it was already a zoo in there from those with membership.

2 - Agents to book. Since Denver is a small to mid size market for DL, the number of agents available could be a problem. Rebooking a plane load of people does cause stress on the system.

Still, one would think they would pull out the stops when this sort of thing happens. Maybe little information got back to the agents and they just thought it was a mechanical.

Sorry for your problems.