Hi!
Just before christmas me an my girlfriend were reused the vaccation flight to Bangkok from Wienna. This was the last step of the tripp wich started in Munich.
We had recieved boardingpasses for the flight , but the staff of Austrian took the descion to deny us because they said it was to cheap.
We had bought the tickets from Skytours and they were issued by Austrian.
According to the Staff of Austrian the tickets were incorrect and the price was to cheap ( 1600 Euro) for both.
Our vaccation was allready planned and paid so we had to buy new ticketts on scene 10 minuts before departure for 2300 Euro.
We were suffering of this the entire vaccation and ar now in a dispute with Austrian airlines and the travelagency Skytours.
Skytours say its a breach of contract and that the ticketts were valid. However as a person you are and feel a little helpless.
Has anybody experianced this before and what to do ????
Any help is much welcome!
Sincerely
Mattias , Petra.