Thanks Qasr...I wish I were a 1K member. One more question I don't want to give up my original award until I know I've cleared the waitlist. Need to get home. If the waitlist opens... do I on paper just book another ticket and then hope there is a schedule change and cancel the orginal award or do I try to redeposit the miles and rebook the ticket all in the same call? I know what you mean about more helpful agents. Sorry for so many question. I'm learning.