Originally Posted by rjque
That's just not true. Most consumers would rather have low fares and good service. They just know that paying a higher fare won't necessarily result in better service so they buy the lowest fare out there.
Yet when they lose meals, lose flexability on their tickets, suffer more connections due to loss of non-stop services, as long as those fares stay low, they seem to accept it.
People would rather endure what 2005 travel is vs. what we had in 1995, since we're only paying five cents a mile instead of ten.