FlyerTalk Forums - View Single Post - When do/should a few small inconveniences "add up" to a complaint?
Old Jan 3, 2006 | 11:56 am
  #7  
camachinist
20 Years on Site
 
Join Date: Feb 2004
Programs: AA 'kettle', Marriott Gold, ICH Gld, Hertz 5*
Posts: 5,255
Originally Posted by LPCJr
I had decided that I wasn't going to complain...until I got up and there was no hot water again this morning.

I spoke to the MOD and was assured that the situation would be rectified, and was offered 10,000 points for the inconvenience. My feeling is that that's fair, so long as the problem is corrected by the time I return to the hotel today.
If still there for a few more days, perhaps switch rooms? Maybe this room just has bad kharma?

Sorry to hear about your experience, especially the hot water part. That sucks. I'm assuming the sink has hot water and that the shower control is defective....

Pat
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