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Thread: When do/should a few small inconveniences "add up" to a complaint?
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Old Jan 3, 2006 | 10:17 am
  #5  
LPCJr
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Update
I had decided that I wasn't going to complain...until I got up and there was no hot water again this morning.

I spoke to the MOD and was assured that the situation would be rectified, and was offered 10,000 points for the inconvenience. My feeling is that that's fair, so long as the problem is corrected by the time I return to the hotel today.
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