Years ago, I stayed at a Raddison hotel in downtown St. Louis.

The door didn't close by itself. I notified the front desk about the problem, and made sure that the door was secure every time I left.

Low and behold, I returned to the hotel at some point during the stay to find that my leather jacket was stolen from the room.

The hotel and the corporate offices couldn't have cared less, even though they were negligent because I reported the problem with the door. All they did was cite MO state law without considering the fact that I had reported the problem with the door.

Two behavioral changes since then. I haven't stayed at a Raddison property since and never will, and I won't accept a room with a door problem, unless they get it fixed immediately.

-David