Originally Posted by channa
I'll share my recent redemption example:
I wanted to travel SFO-ICN-KIX, KIX-ICN, ICN-SFO for 2 in business class on KE. Clearly this is not something the website can do, so I called.
Channa,
Did you call the Elite Desk or just the regular reward desk? I have not used the Elite number and I know that you have tons of useful experience with all of this stuff. I was just curious if the experience level was any better with the Elite CSAs.
Thanks