"... and start providing more award seats." But how can they offer more than 100% of seats on every flight each and every day for award redemption, which is what they do now?
Originally Posted by MileKing
The system would be more sustainable if airlines stopped viewing award tickets as "free travel" (which they are not), recognize that in many instances they are making more money from credit card companies purchasing miles than from customers purchasing tickets (i.e., the $400 in revenue cited by the article vs. maybe $250 for a coach ticket purchase), and start providing more award seats.