Originally Posted by ORD4R
... Their standard practice is to suspend the card via a computer program with no human intervention when a fraud pattern is suspected by the computer program. They then wait for you to contact them to fix the problem. ... What they should do and several of my other credit cards do, is call me and ask me to verify the charges. ....
Bingo,
that's what I principally objected to (though I shouldn't have been quite so nasty in telling them)...that I enjoy the protection, just wish it hadn't been quite such a surprise.