Originally Posted by jlillberto
Thank you so very much for posting something positive. I get depressed reading all the complaints (although many justified).
I agree with this and, just as I will complain when there's a foul-up, I always request a comments form from the purser to praise individual good service.
Would it not be good PR though if the airline confirmed that the crew member concerned had received that recognition? In twenty years of serious flying I have never heard if my comments made it back to its intended target