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Old Dec 24, 2005 | 6:29 am
  #6  
tbogart
 
Join Date: Oct 2005
Location: EWR/LHR
Programs: CO Plat, UA 1P, SK *G, HH Gold
Posts: 87
I've experienced some horrible delays on CO this year (3+ hours), the worst of them a six hours wait inside a packed CDG bound plane at EWR. As most of these delays were 'weather related' no compensation were offered. I've had similar delays on both UA and VS this year and both airlines have offered every passenger onboard a $100 travel certificate.

On Wednesday my flight across the atlantic was of course delayed, this time CO admitted it was mechanical. In fact they had to change planes. I arrived in Europe two hours late. Except the standard apology announcement, nothing.

I know that new EU laws have been approved that give passengers better protection, but I'm not sure if these apply to American airlines. Is 'the no compensation whatsoever' a CO policy?
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