Originally Posted by Kiwi Flyer
Singapore Airlines had earlier this year changed ground agent and it seems they are still not totally familiar with the system as once again I hope there will be no problem printing boarding pass (with my correct FF # entered) and once again there are problems and cant get the right FF # in the system.
Same problem in Sydney as well. They changed handling agents in October and in November the Check In folk were fairly new and inexperienced and had no idea how to enter my FF account. Ended up sending the BPs to AP.