Thanks for the update.
Starwood seems to have little or no interest in working on the problems at all or they would have some 1,000 complaints ago.
Many of us have tried to say the property is simply failing in places.
A few points are tossed out when issues are hard pressed but the corrective action seems to elude all parties for some significant time.
There are some nice folks that work at the property but there seems to be a bigger problem.
My guess it may be in part to cost cutting and a lack of upkeep.
If I am not incorrect the property may have broken all records for the most complained about on FT.And you must admit that demands special recognition
Not an easy accomplishment.It takes serious effort
Any way for the kind moderator to consolidate this thread into
the former Westin LAX thread(s) ??
Nice to keep the ongoing progress in one main thread
Happy Holidays all