It's not always because a smoker has been unexpectedly stuck in a non-smoking room or that a room used to be smoking. We have taken 47 Disney cruises, and everyone who sails knows up front that ALL staterooms on the Disney ships are non-smoking and have been ever since the ships were launched. In verandah rooms, smokers can smoke on the balcony, but that's it. In all those cruises, I've been in many rooms all over the ship, and sadly, many have cigarette burns in the woodwork and elsewhere...even rooms with a verandah! That's just plain rude in my viewpoint. You know the rules up front...abide by them or take another cruise line. It's even worse when the person was apparently too lazy to step out onto their verandah and chose to burn the woodwork instead.