Originally Posted by hegira

AZ uses Galileo. They cancel many flights and adjustments aren't made to Amadeus (this according to AF office in FCO airport, who regularly have problems).

Today, I was booked on AZ 578 in C class from FCO-GVA. Flight booked 10 days ago thru AF which uses Amadeus. AZ cancels 578 and rebooks everyone on a flight 6.5 hours later without informing or compensating customers (in violation of EC 261/2004, which they regularly flaunt, according to the police in FCO with whom I filed a complaint). Since they cancelled it a few days ago, they claim it does not exist (although exists on other days and still shows up in Amadeus).

The only thing I can say, is don't believe **anything** Alitalia tells you. And certainly nothing you read in any reservation system.