FlyerTalk Forums - View Single Post - Buying a laptop. Should I do company website, actual retail store, or online retailer
Old Dec 17, 2005 | 10:36 am
  #14  
USAFAN
 
Join Date: May 2000
Location: Naples, Florida
Posts: 7,419
Originally Posted by sactoflyer
I bought my Inspiron 9300 from Dell in May. It was built to my specs and delivered within 10 days. The support, when needed, has been top drawer.
My experiences with Dell support are mixed:
-long waiting times on the phone, 15 to 30 min.
-first rep (in India) was lousy, got wrong information
-second rep (in India) was very knowledgeable and helpful
-got a call from a "supervisor" lady, asking if everything went well

Still, I would buy Dell again ....

dhammer ... can check prices here http://www.pricewatch.com/
or Google ...

I am going to try ScottC's www.dell.com/holiday
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