Originally Posted by Traveller
What does AA do above and beyond for it's 125K, 150K flyer?
Absolutely nothing. But it does a tremendous amount for its 100K flyers.
Perhaps the line people at DL are better than their AA counterparts. But they can't overcome the corporate indifference that DL exhibits towards its FFs. AA's corporate view of its FFs always makes me feel valued. DL does not.