Originally Posted by TSASCRNR
No Sir/Ma'am.
They are not liable as you have the option to re-pack it yourself, but refused.
You should have stopped the repacking by the Officer and done it yourself.
Sorry, no refund in your future.
Sadly, the post above exemplifies the difficulties that some people (at least me) have with the entire agency.
Stopped the repacking? Some screeners allow pax to re-pack their stuff, but I've had screeners refuse. It's not their stuff, and too often, they act like they couldn't care less if their negligence causes damage. After all, it's not like they'll be liable if they break it.
It's one thing to screen stuff looking for non-existent bombs and weapons. it's quite another to treat other people's stuff so carelessly.
Don't like it? Then you don't fly! Great attitude.