Originally Posted by pmaddock
Just stayed here with a couple of issues which were compensated for:
1. The sheets on the bed were stained (I had a room with 2 beds - the other was fine).
2. There was a fire in the kitchen during breakfast hours.
The manager compensated me by crediting my card for the entire bill.
Wow! That is generous compensation.
But did you still get the points and stay credit?
I have more than just an idle interest in this hotel, by the way. I might be going up to that area in a couple of weeks! It's cold there right now. Highs around 20 Fahrenheit, lows around 10. Brrrrrrrr.