Pinto may not be the real culprit, but it was he that was on the web talk, it is his name that we have, it is he that has shown a misunderstanding of facts, it is he that has been appointed to represent Delta. He is high enough up in the company and getting paid enough to take the heat, therefore he should hear from us. Let him get the message thru to Leo et al.
Don't worry Kevin Pinto- I am sure we will be given a new name to bother soon, but it is your job to let Vicki, Leo etc really know how we feel and that we will soon be walking elsewhere.