Panera is name that the St. Louis Bread Company uses for all its locations outside of STL. I love their bread, but I just about refuse to eat their sandwiches and soups - not because they are bad, but because they CANNOT get orders correct - we used to live near one and it was so bad (entire sandwiches omitted from the order, wrong item -e.g. ordered turkey sandwich got tuna, not prepared as ordered, etc.) that eventually I totally refused to order anything from there.

They have a new concept bakery/resto here that is much more upscale than the regular Panera/STL Bread Co's and which actually gets the (very different) sandwiches correct. It's good, but I can seldom justify driving over there and waiting 15-20 minutes to buy $9-apiece sandwiches in St. Louis, so don't eat there often.