Originally Posted by turtlemichael
As already said, some of us, including me, have had a totally different experience from Antiqantas. At no point have I seen the horrendous behaviour he describes. I think I am as observant as anyone. Estimating I have flown on close to 400 QF flights in the last few years in all classes all over the QF network, particularly those classes you turn right for, I can ony conclude maybe I fly on a different Qantas from the OP.
Maybe others who read this thread should reflect on their own observations in order to reach a conclusion on how they value the proposition being put by the OP.
turtlemichael, I'm not sure what you mean by "value the proposition". I'm willing to admit that if you haven't observed the same kind of behavior, and you've flown a lot and consider yourself to be as observant as anyone, then you may well find my comments somewhat quizzical. I guess neither of us can explain such a disparity in our experience. Please note, however, that I'm not just talking about in-flight service. Probably the majority of the aberrations I've observed have occurred on the ground, viz., at check-in, boarding, and luggage collection.