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Thread: If you don't get the answer you want, call back
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Old Dec 9, 2005 | 12:19 pm
  #1  
NNH
20 Years on Site
 
Join Date: Mar 2004
Location: LA, after growing up in London and living all over Europe
Programs: Ex-BD, ex-NW, ex-AA, BA Gold
Posts: 1,459
If you don't get the answer you want, call back
It's been said before but it's worth repeating: if the phone agent is giving you the wrong answer, call back. After being informed yesterday that it would cost $3000 to change the date of my upgraded WBC LAX-LON trip home for Christmas, today I got the sensible answer that it costs $250. So I get another day at home, and I get upgraded on all six legs instead of 5/6 as before.
I am now a happy Xmas bunny
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