Originally Posted by ACN Consultant
I'm flying DCA-YYZ today through LGA on a Y fare on AA. The flight from DCA-LGA had mechanical problems, so they offered me a choice to fly through ORD (which would get me into YYZ 2.5 hours later than originally planned), or put me on Air Canada for their direct flight.
I chose the direct AC flight. Is there any way that I can get the EC to credit me the 40 points I would have received had they not re-routed me?
I've been similarly rerouted in the past (well, put on a different carrier on the same route anyway), and a friendly PM to Lyndsay resulted in a fast and unbureaucratic statement adjustment.