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Old Dec 6, 2005 | 11:57 pm
  #8  
eastwest
 
Join Date: Aug 2000
Programs: I am an AS employee, but my comments do not represent the company in any official capacity.
Posts: 4,343
Originally Posted by AAJetMan
Happened to me about a decade ago at one of the hotels near HNL. I complained to management that I expect two things from a hotel room: a comfortable bed and a hot shower; I had only one of the two expectations met, and thus requested a 50% refund, which I received.
That actually seems like a very reasonable way to approach management about the problem...and a very reasonable thing to ask for as compensation...
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