FlyerTalk Forums - View Single Post - calling executive plat desk problem
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Old Dec 5, 2005 | 2:26 pm
  #5  
nrr
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Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
Originally Posted by andrzej
Why is that a problem?

It just allows you to get to the EXP AAngel quicker.

I remember how annoying the "repeat" process was, and I find the quickness of connecting to the EXP desk a very nice perk.
The agent I spoke with asked my name; that wasn't the name she had on the computer screen, I wasn't even talking to executive plat agent. The key-pad method mentioned in another post is probably a good solution.
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