Originally Posted by kevino

I and a friend were denied access to the Air France Lounge in NRT last week although we were traveling in business class on NWA from NRT-NGO-SPN.

Just now I was denied access to the Korean Airlines Lounge at NRT. I'm traveling SPN-NRT-SIN in business class. I asked to speak to the manager. I persisted and he said (over the phone) that he would let me in on this one time exception basis only. So, I went to the computer and printed out from the SkyTeam website that lounge access is offered for international SkyTeam flights in business or first. I gave it to the agents and they still thought I was wrong.

What's going on here? I think they would have let me in if I was a Platinum elite. Anyone else having this problem?

I told them I just accessed the KAL lounge in NGO, and they said that was because there is no NWA lounge there.

They wanted me to use the NWA Lounge. What's the point of having a Skyteam if team members only abide by the rules they want to. The KAL agent called the NWA agent who apologized and told me to go to the NWA lounge. I told her it wasn't her fault they weren't letting me into the KAL Lounge. She told me NWA will accept KAL business class passengers into their lounge.