Originally Posted by Rawhide
Yes, the general offices will get your letter to the right individual.
So how do you search for the company ? Citibank for Citicards ? JP Morgan Chase for Chase card ?
I currently have an issue with Citi Dividend Reward Card on a replacement of Dividend Dollar Check. I have sent them both e-mails on Citi's secured site as well as a letter via snail mail. I got some tentative response from the e-mail, but nothing from snail mail sent on 11/20.