FlyerTalk Forums - View Single Post - Flexible Ticket Change? That'll Take 3 Days to Validate Your E-Ticket, Sir.
Old Dec 2, 2005 | 4:44 pm
  #8  
Smirnoff
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Join Date: Dec 2004
Posts: 11,924
Originally Posted by Land-of-Miles
You and presumably your employer just don't get it do you, so let me try and spell it out for you.
I think, to be fair, he knows the systems and the website are crap. He's not exactly defending it, is he?

I think the procedures are to blame too. Everything has to be handed to another department. Crazy.
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