Join Date: Oct 2002
Location: Here there everywhere
Programs: Bonvoy Lifetime Titanium, Hilton Diamond, IHG Plat, BA Silver, Aegean Gold, Aeroplan 25k, AA EXP
Posts: 2,865
Didn't document this back then but reading through this thread made me think of my personal experience with Continental:
-AM European Time, send email asking CO for their fax number for comps.
-2hrs later get a reply with number.
-10 minutes after that send my fax out.
-Check account 1hr after that and already have my status matched ^
Since then CO has been getting all my transatlantic business, 65% of US domestic whilst flying Skyteam partners in europe represents about 75% of my business.
In that sense them matching me has been a good incentive for me to fly and rediscover SkyTeam (which is better than most people here think it is).