Originally Posted by Bukhara
This is certainly a bit irritating but please, no need for so many

faces. It's almost Christmas. Lighten up.
I think that is more than irratating when you are told you cannot use your fully flexible ticket that cost £££'s for days !
Originally Posted by Bukhara
I would guess first of all that you have possibly just run into an incompetant agent who can't reval a multi-sector itinerary. Did the agent have a geordie accent?

People could take offence at that !!
Sounds like from your comments you work at BA or have knowledge of the reservations systems...can you enlighten futher on why this stuff happens?