Originally Posted by channa
.....While the co.com requirement doesn't work for those with a travel agency mandate, it seems to work for a good chunk of the population. So it's not all the COers who are impacted, just those not allowed to book via co.com by their company's policies.
Aren't the flyers who have to book through travel agencies most likely to be ones who travel most often? Otherwise, why set up an internal / external agency, right?
I find it odd that CO would not have some provision where the 50% rule doesn't hurt their loyal,frequent flyers who have to book through agencies.