Originally Posted by Dovster
So, as far as I understand, KathyWdrf is being refused a non-smoking room in a hotel which doesn't have rooms where smoking is allowed.
Is it just me or does anybody else see a bit of a contradiction here?

In all seriousness, I see absolutely nothing on the website for the Renaissance that would indicate that it is a non-smoking hotel.
Rather, what I think is happening is that the hotel is booked heavily enough that it cannot
guarantee everyone's smoking/non preference. @:-)