Originally Posted by anonplz
What's the incentive to do that if they don't have to? I'm skeptical that this is under consideration - do you have a link to a story or discussion about this, because I just don't see it happening.
hi ananploz-
I'm simply extrapolating all the bad press, strained customer relations and lost revenue the airlines/hotels/3rd party websites are repeatedly absorbing. As a business owner, at some point, I've got to do a better job at protecting my reputation and bottom line. I'm sure that the travel business as starting to feel the same way. The 48 hour option to cancel policy is an easy fix that can also be positioned as customer-friendly.
My forecasting is intuitive as a business owner. If not the 48 hour policy, I gotta believe that the travel biz folks will figure out another fix. The status quo can't continue to prevail.