Originally Posted by Palal
Hate to spoil this, but why was she required to do secondary? SSSS?
I think she had some type of implant. She wasn't surprised that she set it off, but she was worried about the secondary. What impressed me was the screener treating the lady like she was her own grandmother. Patient, took the time to explain the process and courteous.
I know ICT is a small airport, but it usually has the same BS as JFK, EWR and SFO. Okay, all except the screaming that happens at SFO. Don't know why the difference in this last go around, but it was definitely above the standard I've come to expect.