Honeymoons are indeed different, esp. if every little detail matters. Plus -- barring unforseen relationship issues! -- the trip is unlikely to change, making it much easier to book in advance.

As soon as my wedding date and location was set, I booked the basic outline of my honeymoon... 8 months out. (I claimed 2 AA awards in F, LAX-PPT/PPT-AKL-SYD/MEL-LAX for the precise dates I wanted.) Then I leisurely took my time filling in the rest of the pieces, e.g. hotel awards, flights to/from the wedding, intra-island flights PPT-BOB (which Randy's BoardingArea.com was most helpful with), my SYD-MEL segment, etc.

But this wasn't 330 days out, either! And just the kind of trip I would have turned over to AwardPlanner, if I didn't love the challenge of doing it myself so much!

But frankly a simple Hawaii roundtrip with miles out of a single account isn't what I'd look for help with. But again, that's my own style.

Glad to hear they refunded your money. That's certainly going above and beyond the call.