FlyerTalk Forums - View Single Post - OT:Expedia.co.uk Refund Advice Reqd.
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Old Nov 29, 2005 | 5:19 am
  #16  
tristan727
 
Join Date: Jul 2004
Location: England
Programs: PC Amb., BA Blue
Posts: 5,418
Yeah-I've had enough of them, so wrote this in reply, in the end;

Hi xxxx,

Unfortunately after having been advised several times now that would be escalated to supervisor level, and then no supervisor has ever come back to me, and after several difft. stories from Expedia, ie. back in late August, then October I was told not to call back for 90 days as the airline would not answer Expedia's calls - I do not believe that handing over my private credit card statement over to you would resolve this. Plus I do not feel I should have to do so, just because one dept. in Expedia is not communicating, or providing correct information to another.

Therefore I have been assigned a case reference with American Express & have been advised, as to how to launch a dispute process through them, so they may act on my behalf in chasing the monies due, including handing over all email communications with Expedia.

Regards,

Tristan727

Time to go now & buy a loaf of bread, & get 480 BA miles for it, with my last 150 pt. tempcard voucher, for some relief.

Last edited by tristan727; Nov 29, 2005 at 5:21 am
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