FlyerTalk Forums - View Single Post - Charges for reducing stay length!
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Old Nov 25, 2005 | 9:17 am
  #11  
sparker
20 Years on Site
 
Join Date: Jun 2004
Programs: UAL MM, MR Life Plat, HH Silver, Hertz Prez , and many entry level
Posts: 121
Originally Posted by DebraK
I have made changes to shorten or add a day also. If I made changes on line my rate was always increased. But, when I call the 1-800 reservations and tell them to add or drop a night they seem to be fine with leaving my rate at the original rtae. Seems like if you dont like the answer on the first call hang up an try again later and get a different answer. Deb - Indiana
( I recall this with Fairfield INN and Courtyard)
I ALWAYS do this with the front desk of the hotel I'm staying at as soon as I know it's changing. They have a vested interest in making me happy, and I've never been charged any different rates, unless I shortened my stay below one of their "length of stay" thresholds, in which case, I expect to pay the higher rates.
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