FlyerTalk Forums - View Single Post - Ever had the maid make calls from your room?
Old Nov 25, 2005 | 5:33 am
  #2  
AC110
 
Join Date: Oct 2005
Location: YOW
Programs: AC Elite (waddya mean it's expired?), HHonours Gold, bunch of other stuff
Posts: 859
You were right to complain for two reasons;

1. You were charged for a service you didn't consume.

2. If management isn't alerted to the problem by guests pointing out these charges, they can't address the issue before it causes more problems.
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