Aloha,

Has anyone else experienced an on-line booking being held to vanish prior to purchase? On Tuesday I booked a flight from ITO to LAX and choose the option to hold it. The wording next to "Click to hold reservation" says I have until 11:59pm 11/24/05 to purhase. Yet on 11/23 I tried to purchase it and the confirmation number was not valid. I communicated with their on-line web support and they said there was nothing they could do since it expired. The email confirming my held reservation also stated 11/24. They also admitted that they never ever honor the expired reservation even though it ended early. Needless to say I feel they have some obligation to the circumstance.