Chain of events at the NY hilton

Event one. Reserve non-smoking room, asked if smoking room would be ok. I said i guess and went to the room.

Event two. Went to said smoking room, found man smoking IN room. Went back to desk, informed desk room was TOO smokey.(if you know what i mean)

Event three. Provided access to Exec lounge for free breakfast to compensate for my troublmes. But arrived at lounge and told to get out, i refused, was charged $16.

Event four. As checking out had the $14 taken off my account plus a random snack bar item i didn't take.

Event five. All thru the stay fighting thru crows of Gauckers(sic) who had growded the lobby as the WWF was staying in hotel.

Event six. Talked to HHonors, they apoligized sent a nice Be my Guest Certificate. Used at hilton Other than Hilton NY.