My friend's husband was killed Memorial Day in a motor cycle accident. Since then she has been using a joint WP credit card for bill paying. It has accumulated many miles since his death.

She called to take his name off the credit card account. All the miles were designated to go into his world perks account. She was told that the miles couldn't be transferred to her WP account. Of course she was distraught and asked the credit card person what could she do. She was told not to mention his death to WPs and just go ahead and book tickets from the account.

Is there no way to get these miles transferred so she doesn't have to worry they will disappear? It was a joint credit card and very obvious that any use of it since his death would have been her purchases.

What can she do?