Originally Posted by wqcoleman
Delta screwed me 9 years ago on a berevment(sp) fare and I started flying CO, now CO screwed me and I'll start flying NW, AA or UA, probably NW since I can keep my plat status next year with CO and try to get battlefield upgrades.
At this rate you have three (NW, AA, UA) more bad customer service experiences and then you'll be forced to exclusively fly Southwest!
Ever seen Airline?