Originally Posted by wqcoleman
I have heard nothing from CO either through the onepass customer service or the regular customer service (just "we will get back to you emails"), they should be ashamed of themselves.
I used all my miles (170K) this weekend for two FC ticks to KOA, and I will never fly CO again after that trip in Jan, NEVER!.
I also called and talk to a Platinum Phone rep, who told me the supervisor was too busy with Katrina calls? I said, that was three months ago, and she they had a "long" backlog. I told her that smoking pot was bad for her's and her supervisor's health and hung up the phone.
Delta screwed me 9 years ago on a berevment(sp) fare and I started flying CO, now CO screwed me and I'll start flying NW, AA or UA, probably NW since I can keep my plat status next year with CO and try to get battlefield upgrades.
Let's be realistic here. CO didn't "screw" you. You had a bad experience, and you didn't like the way it was handled. That's fine, I understand that. But there was no "screwing" going on. You can't help the weather, and your insistance to the otherwise will not change things. Like I said before, if you were flying NW, you would have sat on the tarmac too, except you'd have done it in an old ratty DC-9.