FlyerTalk Forums - View Single Post - If DL shut down tomorrow, who would you move your flying to, and why?
Old Nov 20, 2005 | 11:06 am
  #7  
mondo
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Join Date: Jan 2005
Location: Washington, DC
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Originally Posted by Canarsie
In other words, I have no idea. I will decide if the time comes, but for now, I will remain with Delta Air Lines.
The above sums it up. It depends on what happens.

What I do know is that even though I live at a UAL hub, they will not get my repeat business. Sometimes businesses conduct themselves in a way that they create customers who not only never choose them again, but tell all their friends why. I have taken inconvenient connections to avoid them, and have only flown them when it was clearly in the best interest of my employer or customer. I hope Delta does well, because even though I believe their product is inferior in certain ways, when it comes to what matters, customer service, they are way up there.
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