Originally Posted by SPIT

You're making a lot of assumptions here. As someone who is in IT Management for a large company (large enough you've all heard of it), you can't test everything before implementation... without extreme costs. (Try simulating millions of customers from around the world hitting your web servers before live production). You can test, test, test, and then still implement and have unforseen issues, possibly out of your control. Not all changes are easy to back out.

All the best websites have experienced extended downtimes. Depends on loss of revenue on how much resources you put towards a fix.... in this case.... the loss of revenue isn't huge so I doubt FT would spend what someone like Amazon.com would spend to get things up and running again.

Don't just assume the guys behind FT are a bunch of cowboys with no testing or change control skills. They provide this site at no cost to you... so do you really want to badmouth them?