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Thread: Fully flexible ticket cannot be cancelled on-line
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Old Nov 16, 2005 | 4:46 am
  #13  
cockpitvisit
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Join Date: Oct 2001
Location: Germany
Programs: LH SEN
Posts: 5,022
Does the £15 offline service fee apply to UK customers only?

I canceled a oneway CGN-LHR in May using their German hotline (couldn't cancel oneways online) and received the full refund, with no fee attached.
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