Originally Posted by Seattlenerd
So it's a kiosk software glitch, apparently. Those who use an MVP Gold Complimentary Upgrade Coupon on the outbound should be aware, especially if they're upgraded in the standard MVP Gold 72-hour way on the return. Should be fixed soon.
Yes but in the meantime, you should demand compensation. This is almost as outrageous as someone in a hotel forum (who I'm surprised didn't commit hara-kiri) after a hotel stay from hell, or something of that note, where he didn't receive the grand palacial suite and the lotion had the wrong smell...or something equally egregious